Privacy Policy

1. What We Collect

We collect only the minimum information necessary to provide our service:

• Account Information: Email address for authentication and notifications
• Platform Watchlist: The list of crypto platforms you choose to monitor (encrypted)
• Notification Preferences: Your alert settings and connected channels (Telegram, push)
• Usage Data: Anonymous analytics to improve our service (no personal identifiers)

2. How We Use Your Information

Your information is used solely to:

• Send you alerts when monitored platforms change their policies
• Authenticate your account securely
• Process payments for premium features
• Improve our service based on anonymous usage patterns
• Respond to your support requests

3. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted using AES-256 at rest and TLS 1.3 in transit
• Access Control: Strict access controls limit who can access user data
• Infrastructure: Hosted on secure, SOC 2 compliant infrastructure
• Monitoring: Continuous security monitoring and threat detection
• No Logs: We do not log sensitive user actions or browsing behavior

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share limited data only in these circumstances:

• Payment Processing: Stripe processes payments (they receive only payment info, not your watchlist)
• Email Delivery: Our email provider sends notifications (they see only email addresses)
• Legal Requirements: If required by law with valid legal process

5. Your Rights

You have complete control over your data:

• Access: Request a copy of all data we have about you
• Correction: Update or correct your information anytime
• Deletion: Request complete deletion of your account and all data
• Export: Export your watchlist and settings in a standard format
• Opt-out: Unsubscribe from marketing emails (alerts are separate)

6. Cookies

We use minimal, essential cookies only:

• Authentication: Secure session cookies to keep you logged in
• Preferences: Store your theme and notification preferences

We do not use tracking cookies, advertising cookies, or third-party analytics that identify you.

7. Data Retention

We retain your data only as long as necessary:

• Account data: Until you delete your account
• Alert history: 1 year (or per your plan limits)
• Payment records: As required by law (typically 7 years)

When you delete your account, we permanently delete all your data within 30 days.

8. Children's Privacy

ChainSentrix is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes via email or in-app notification. Your continued use after changes constitutes acceptance.

10. Contact Us

For privacy questions or to exercise your data rights:

• Email: chainsentrix@yahtai.com
• Response time: Within 48 hours